At X-O Corporation, we are always happy to give advice for difficult odors and stains. Some treatments can require more than just one application, other treatments benefit from specific processes. If you ever have any trouble with a nasty odor or stain then refer to our Suggestions for Use page or call us at 800-442-9696.
From: Randall Xxxxxxx
Sent: Friday, July 07, 2000 7:23 AM
Subject: thanks from RI
Thank you for the package containing two spray bottles of X-0 and X-0+.
It took a second application, consisting of a full container of the X-0, to kill the cat urine odor on our area rug (affected area about 15″ in diameter).
I followed your advice and rolled the rug up tightly for several days after spraying on the X-0, and that seemed to help a lot.
I appreciate your taking the time to discuss the problem with me personally, for providing that good advice…
You have a real good product and excellent customer service.
I look forward to using X-0 for many years to come.